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UI Action is not visible in workspace

Vedavalli
Mega Sage

Hi
I've create a UI Action button in my custom workspace. Workspace button is also checked and in sys_ux_form_action table there's an entry created for the button. still it's not showing up in workspace

19 REPLIES 19

sandeepdutt
Tera Patron

Hi @Vedavalli ,

If your UI Action is in sys_ux_form_action, then it should be visible in workspace.

You can troubleshoot using this KB: How to troubleshoot UI Actions either or not showing or not working - Support and Troubleshooting

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Ankur Bawiskar
Tera Patron

@Vedavalli 

any condition is blocking the visibility?

even admins not able to see?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 
I didn't kept any condition 
admins not able to see

Vedavalli_0-1749093509274.png

 

@Vedavalli 

try creating a fresh UI action

The button might be see when you click 3 dots

Did you check that?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader