UI Action Not visible, but visible when impersonated

sujalavemula
Kilo Guru

‎01-26-2023 04:36 PM

I see that "UI Action" called  "Start work" on fsmp portal is not able to the user "ABC' but when I as an admin impersonate with "ABC", I can see the "Start work" button.

 

I am not able to reproduce the same issue. Any ideas ???

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Basheer
Mega Sage

‎01-26-2023 05:04 PM

Hi @sujalavemula ,

It might be because the user ABC doesn't have the required access for the "Start work" button.

It would be either written in the conditions/roles section of the ui action.

Navigate to UI actions and search for "start work" and check if there is any condition/role specified for the visibility of the button.

 

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