Hi all,
I have the following requirement:
1) If a users selects P1 or P2 as the incident priority the user is alerted with a pop-up that asks the user to confirm if they want to propse a MI
2) If the user selects continue the Propose a MI workflow is initiated.
So the confirm should only popup if the priority field CHANGES to 1 or 2, and not if it already is 1 or 2.
I have tried using the following onChange client script but does not work.
function onSubmit() {
var priority = g_form.getValue('priority');
if (priority == 1 || priority == 2) {
var response = confirm('Priority 1 & 2 tickets follow the major incident process. Please confirm that you would like to propose this ticket as a Major Incident.');
if (response == true){
gsftSubmit(null, g_form.getFormElement(), 'sysverb_mim_propose'); //MUST call the 'Action name' set in this UI Action
} else {
// If cancel is pressed or the dialog is closed the response is empty
return false;
}
}
}
the confirm function works and it pops up but the UI action does not trigger.
Please advise.
