ui action

[yardenKrispel]

Hi, I need to create an 'Assign to Me' button on the incident form. This button should only be visible when the 'Assign To' field is not already set to the current user, and when the current user has the 'itil' role. When clicked, the button should automatically assign the incident to the current user (in the 'Assign To' field) and set the 'Assignment Group' field to the default user group.

Thanks, Yarden

[yardenKrispel]

[Vishal Birajdar]

Ok so you need to pass "sys_id" of default group :

g_form.setValue('assignment_group', <sys_id>);

[yardenKrispel]

Action

1. Assign current user to “assigned to” field 2. Assignment group = Default user group

[Ankur Bawiskar]

@yardenKrispel 

g_user in condition field won't work and it's wrong as shared in earlier screenshots.

In the condition field you should use server side code

gs.hasRole('itil') && current.assigned_to == ''

Script:

current.assigned_to = gs.getUserID();

current.assignment_group= 'groupSysId'; // give here the group sysId

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vishal Birajdar]

Hi @Ankur

Yeah...I thing I missed that part....!!

Thanks for correction..!!