UI builder - Help required with list view that opens from score type container

[Snehal13]

Hi All,

I have a score widget container 'Test cases container' developed from UI builder in CSM/FSM workspace. Ref image below. When user clicks on the score, it opens list view of records. I want to show only 3 columns on the list view and it must show only these 3 columns for all users who get to this list view after clicking the score. However, the columns appearing on the list view are different for different users. 

I clicked Gear icon ,set few columns but columns for 1 user are diff than other user for this widget container list view. 

How to ensure that same set of predefined columns show for all users ?

[Dibyaratnam]

Check on the event that's been configured on click of the score container. It could be either link to destination or any client script executing helper.navigate. check what list id has been configured there.

[Snehal13]

On case form list view (Instance left nav->All->cases->list view), I edited columns and then the list view from score container (homepage->score container click->list view shows up) automatically shows those same selected columns. However the moment I impersonate other user, this user sees different columns on the list view.

How to keep the columns consistent for all users?

[Dibyaratnam]

@Snehal13 check this first. then accordingly you need to set the columns for that particular UX list. Then only it'll be consistent for all users.