UI Builder - when number is clicked from list it should open the record in new workspace tab

Kiruthika J
Tera Contributor

Hi all,
I have created a list using ui builder, Table is incident.
when a user clicks on the incident number it should open the respective record in new tab of the workspace.

KiruthikaJ_0-1746798074627.png

 


How to achieve this? Kindly assist.

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Kiruthika J 

It does happen OOTB and opens in new tab for each INC in the workspace

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I created a custom list in the workspace using list component and add the incident table. It's not opening in such case but list is visible.

@Kiruthika J 

did you compare the configurations by comparing with the OOTB one?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

I have used something like below in my dashboard, when I click the number it's not opening the form in new page.

KiruthikaJ_0-1747023551019.png

Thanks