Ui macro not showing in service portal

[Bhavana Ramesh1]

Hello guys,

We have few catalog items which has ui macros and they work fine in platform ui but not in service portal, i have used OOB "Sc_category" page for displaying the catalog items, I came to know that ui macros are not supported in portal and we have to build the custom widget, Can anyone guide me how can i customize the widget to include the ui macro in the catalog form

Please guide me on this, till now i was playing around OOB widgets and do not have much idea on customising the widget

Any suggestions and guidance will be highly appreciated!

Thanks and Regards,

Bhavna

[Bhagyashri Sort]

Hi,

 Please refer below thread.

UI Macro in a service portal

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/build/service-portal/task/ui-mac...

Mark it correct and helpful.

Thanks

Bhagyashri Sorte.

[Ankur Bawiskar]

Hi Ramesh,

that's correct. you need to take the approach of widget to show macro

check below links for more help

How to display UI macro in service portal catalog form

Macro variables will not display on Service Portal without a macro widget

UI Macro in a service portal

Regards
Ankur

[Namrata Khabale]

Hey Bhavana,

Refer the Links, it might help you:

https://serviceportal.io/embedding-widgets-in-service-catalog/

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/build/service-portal/task/ui-mac...

Mark Correct and Helpful, if it helps!!!

Best Regards,

Namrata.

[Suseela Peddise]

Hi,

You can create new widget to display UI macro content display on portal. You no need to customise any OOB widget to include this, similar like UI macro create a widget and select the widget on variable. Please see below:

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Suseela P.