Ui macro not showing in service portal

Bhavana Ramesh1 · ‎08-12-2020

Hello guys,

We have few catalog items which has ui macros and they work fine in platform ui but not in service portal, i have used OOB "Sc_category" page for displaying the catalog items, I came to know that ui macros are not supported in portal and we have to build the custom widget, Can anyone guide me how can i customize the widget to include the ui macro in the catalog form

Please guide me on this, till now i was playing around OOB widgets and do not have much idea on customising the widget

Any suggestions and guidance will be highly appreciated!

Thanks and Regards,

Bhavna

Suseela Peddise · ‎08-12-2020

Hi,

Please navigate Service Portal--> Widgets and click new to create a new widget.

Below is the sample widget to display a paragraph on a form

Include the newly created widget on catalog variable as stated below

You no need to include newly created widget in 'SC Catalog Item' . It should work after including the widget in the variable.

Hope this helps!

If I have answered your question, please mark my response as correct and/or helpful.

Thanks,

Suseela P.

View solution in original post

Bhavana Ramesh1 · ‎08-17-2020

Thank you all for helping me.

Regards,

Bhavna