UI policy is not workin on RITM and catalog task even if Applies on Requested Items and Applies on Catalog Tasks is checked and there is no other client script which is working on it,I then made the UI policy inactive and created client script but

[Community Alums]

UI policy is not working on RITM and catalog task even if Applies on Requested Items and Applies on Catalog Tasks is checked and there is no other client script which is working on it,I then made the UI policy inactive and created client script but still the client script is also not working.

[Maik Skoddow]

Hi

it would be helpful if you could provide some screenshots from your configurations, so we can understand your issue better and help you accordingly.

Kind regards
Maik

[Community Alums]

My Requirement is 

I have created the 3 UI policy for requirement now the issue is on catalog item view it is working fine but the fields are not getting visible on RITM and catalog task view even if Applies on Requested Items and Applies on Catalog Tasks is checked.

Let me know if any one can help me.

[Anitha H V]

Hi Triveni,

could you please provide us a screenshot of the UI policy configuration?

Thanks & Regards,

Anitha H V

[Community Alums]

My Requirement is 

I have created the 3 UI policy for requirement now the issue is on catalog item view it is working fine but the fields are not getting visible on RITM and catalog task view even if Applies on Requested Items and Applies on Catalog Tasks is checked.

Let me know if any one can help me.