UI policy on cmdb_ci table not getting inherited

ditu · ‎04-18-2018

I have created a UI policy on ci table.

When operational status field is set to non-operational, a CR field should get visible and mandatory. But this doesn't seem to be happening in computer or any other extended tables.

Global-Checked

Inherit-Checked

On load- Checked

Reverse if false - unchecked

New field has been marked as visible and mandatory. Am I missing something here?

Shweta KHAJAPUR · ‎04-18-2018

Hi,

For me it's working fine. Select those fields from form layout to add to form. Because by default they were not added to form.

Reverse if false - checked

to apply as soon as status changes.

View solution in original post

nayanawadhiya1 · ‎04-18-2018

If the fields are not present in the form UI then UI Policy is not applicable for those fields.

manali harmalka · ‎04-18-2018

Hi,

Check below thread

https://community.servicenow.com/community?id=community_question&sys_id=118983a5db5cdbc01dcaf3231f96...

Mark as Helpful or correct if it solves your issue.

Regards,

Manali H.