Unable execute field url and add decoration method same time.

1_DipikaD
Kilo Sage

Hi

I have added a URL to a field label and add decoration method with client script to show a icon. But the problem is both are not executing at the same time. If you notice in the images with URL field , the icon message disappears but when I remove the URL the icon message appears. 

How can I execute both simultaneously ? Please suggest.

 

Thank you

6 REPLIES 6

Jim Coyne
Kilo Patron

What version are you on?  Works with Xanadu, except the tooltip for the ? icon does not appear

 

JimCoyne_0-1739856672866.png

 

Ankur Bawiskar
Tera Patron
Tera Patron

@1_DipikaD 

it could be some OOB limitation that it shows only 1 at a time

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@1_DipikaD 

what's your requirement to show both?

why not show URL using form annotation just below that field?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

There is already a help icon with message exists on that particular field .Now the stake holder wants to add a kb article to that field . I can't remove the existing behavior so i want to add kb article with that icon message if it is possible or any other solution I can propose to show both the message and kb link ?