Unable to access agent workspace in servicenow
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‎11-10-2024 11:43 PM
Hello,
I am currently facing an issue in accessing the agent workspace on my servicenow instance. I have installed cutomer_service plugin which has automatically installed Agent Workspace but when I go to All workspaces, there I can see agent workspace and I have made it active. But when I search in All as Agent WorkSpace home, it does not show anything. And through all workspace when I click on Agent Workspace and click to access then I get an error that this page does not exist.
Can anyone please help me out. I have also assigned persmission to my user.
Thanks and Regards
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‎11-11-2024 12:03 AM
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‎11-11-2024 01:31 AM
No, I am unable to locate it on all options and workspaces.
But I can see the Agent workspace here in all workspaces.