Unable to Access Personal Developer Instance

[21A91A6141]

I am currently unable to access my PDI. When attempting to open the instance, the portal displays message indicating that the Developer Instance is undergoing unscheduled maintenance. Additionally, another notification appears stating: "We are having trouble opening your instance due to an internal error. We should have it fixed in a few minutes.

[saraw925]

Hi 21A91A6141,

I've experienced the same last year, twice. First time it was a fresh instance and I had nothing much to backup from that and I waited for around half an hour and released the instance and requested for a new instance. 

Another day I encountered the same issue while I was developing an application for a Hackathon at office and I was scared to do anything thinking that I might loose data and and all I had to do is wait till it comes back online for 2 days. Luckily there was no any application crash and it worked as expected. 

I've been practising below after experiencing the above issue twice.

- Taking backups on daily basis. (This is a bit tedious since you have to mark all your update sets Complete and Export to XML to your local machine or drive every day).

- On safe side, we can backup our scoped ServiceNow application by integrating ServiceNow with a Source(Version) Control such as GitHub. Every time you complete a development task you can commit and push the changes as a practice. Whenever the PDI is in trouble, you can still import the committed applications/changes on a new instance. 

So you can release the instance and request for a new instance or wait until your PDI is accessible. 

If my answer and experiences help with your question hit a thumbs up. 

Thank you!