Unable to add attachment to an Incident through External API whereas it works in postman with the direct servicenow attachment API

[Jeya]

Created an EXternal API with Basic Auth to upload attachment to an incident through my python code, same headers and body works when i tried to hit the direct Servicenow attachment API via postman but when i try the same from python code it doesnt work.

Case 1 works but Case 2 doesn't

Case 1: Tried the Direct Service now attachment via Postman and it works

API https://instance.now.com/api/now/attachment/upload

Header : 

Accept:application/json

Content-Type:multipart/form-data

Body:

table_name: incident

table_sys_id

uploadFile:

Case 2 : Created an External API which inturn will call the same servicenow upload attachment API and i am passing the header in the code whereas body in the run time via postman. trying to hit this api gets me the below error

Python Code:

response = requests.post(attach_url, data=request.get_data(), headers=attachheaders, verify=False)

Error

{

    "error": {

        "message": "Failed to create the attachment. File part might be missing in the request.",

        "detail": null

    },

    "status": "failure"

}

[Sukraj Raikhraj]

https://community.servicenow.com/community?id=community_question&sys_id=2f9a072ddb5cdbc01dcaf3231f961987

This post should help, btw, have you tried testing it out using the REST API Explorer in SN.

[Jeya]

Thank you for responding. Case 1 works whereas Case 2 doesnt work

Case 1: Tried the same via Postman and it works

API https://instance.now.com/api/now/attachment/upload

Header : 

Accept:application/json

Content-Type:multipart/form-data

Body:

table_name: incident

table_sys_id

uploadFile:

Case 2 : Created an External API which inturn will call the same servicenow upload attachment API and i am passing the header in the code whereas body in the run time via postman. trying to hit this api gets me the below error

Python Code:

response = requests.post(attach_url, data=request.get_data(), headers=attachheaders, verify=False)

Error

{

    "error": {

        "message": "Failed to create the attachment. File part might be missing in the request.",

        "detail": null

    },

    "status": "failure"

}

[Sukraj Raikhraj]

try it from the SN REST API explorer and if it works, SN will provide the python code...