Unable to change Problem State from "New" to "Assess"
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05-11-2020 08:01 AM
Hi,
I am trying to update the problem state from new to access through script and I am getting below error.
"Invalid state transition. Can not update from state 'Assess' to state '(-4)' with given values."
I tried changing the value to 102. It doesn't give error but it doesn't change the state either.There is one more value 152 for Assess . Tried that and it throws error.
Please advise
Thanks & Regards,
Sameer Sudan
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05-11-2020 08:45 AM