Unable to Change "Normalized Company Mapping Schedule" from Run on Demand to Weekly/Periodic

[KajalK972783637]

I am facing an issue with the Normalized Company Mapping Schedule job.

By default, the schedule is set to Run on Demand. I am trying to change it to run Weekly or on a Periodic basis so that the process can be automated. However, the schedule fields appear to be non-editable, and any changes I make are not getting saved.

What I have observed:

• The job is configured as Run on Demand by default.
• The scheduling options are either disabled or not editable.
• I am unable to configure a recurring schedule (Weekly, Daily, Periodic, etc.).
• The changes do not persist even when attempted manually.

My requirement: I need to automate the download/process of:

• cde_client_name
• Normalized company mapping table data
  
  schedule job link: https:<instance>.service-now.com/cds_client_schedule.do?sys_id=c82945c2c3032200f25d174292d3ae17&sysparm_view=data_services_schedule&sysparm_record_target=cds_client_schedule&sysparm_record_row=8&sysparm_record_rows=63&sysparm_record_list=ORDERBYorder&sysparm_view=data_services_schedule

[Dr Atul G- LNG]

Hi @KajalK972783637 

Are you working within the correct scope, or are user Insert and Stay and then making the changes there?

[KajalK972783637]

yes,i am working in global scope : and this is what i see

[Dr Atul G- LNG]

can u add larger screenshot?

[KajalK972783637]