Unable to create AI Search Indexed Source for Business Application table

richardyaxl · ‎06-17-2025

I have a requirement to configure AI Search on our Employee Center portal so that Business Applications are searchable.

I am trying to create an Indexed Source record (ais_datasource) on the Business Application table (cmdb_ci_business_app) however the table is not listed in the "Source" field. I tried changing the application scope from 'Global' to the application where this table belongs (Enterprise Architecture) as per KB0714334 however this didn't change anything.

Can anyone help me to understand if this is intentional, and how I can configure this as per my requirement?

Many Thanks.

Sai Anna · ‎03-10-2026

Hello,

Create/Update the system property 'glide.ais.ingestion.should_index'. Value should be table name <cmdb_ci_business_app>

Thanks,

Sai Anna

View solution in original post

richardyaxl · ‎03-25-2026

Thank you Sai Anna, this is exactly what I needed and works perfectly after adding the property!

lucaalthoff · 3 weeks ago

Hi richardyaxl,

is it actually indexing a cmdb table in your search? After activating the property, I can create the Index Source for a cmdb table, but when indexing, the semantic ingestion state is always not_applicable and 0 glide records are processed.