Unable to find the instance

[Prajakta13]

I was using an instance but now i am not able to login, its giving an error of incorrect password however i am using the right password. I used it today morning and suddenly now it has stopped working. I have made lot of configurations there. Need help. Instance is not even coming up when i login to the developer SNOW page https://developer.servicenow.com/. It gave me an option to request an instance. Pls help.  

Instance: https://dev85531.service-now.com/ 

[Mark Roethof]

Hi there,

Sorry to hear. Don't get me wrong... though we all here can't do anything for you. Posting your question here won't do anything.

As you probably already know, there is no support for PDIs, this is already for a while, nothing new.

Advice: PDIs can always suddenly without any notice drop. So always backup your work.

[Sandeep Rajput]

@Prajakta13 It looks like your PDI instance has been reclaimed by ServiceNow PDI pool. The reason can be attributed to this https://www.servicenow.com/community/architect-blog/important-update-pdi-infrastructure-migration-ex... .

Since there is no support available for PDIs from ServiceNow, I recommend you to request for a new PDI instance. 

[kack l]

Mine was also taken back and a new account was given to me. Is it possible to restore the old account? https://dev80168.service-now.com/

[AndersBGS]

Hi @Prajakta13 ,

Sorry to say, but if your instance is not available https://developer.servicenow.com/dev.do then it's gone and you just have to request a new one. There is no possibility to get it back and there is no support available for PDIs from ServiceNow. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders