Unable to get the new font in the generated document template

[karunakar onted]

We have configured a custom font in a Document Template(sn_doc_template), we were able to view the custom font in the body and after clicking on preview
However, the same font is not getting displayed in the generated document.
we have configured the custom font by following a post in community, pasted the link below (using style sheets)
https://www.servicenow.com/community/developer-forum/custom-font-in-html-fields/m-p/1982279.

can anyone help me in achieving this or let me know if I am missing anything.

[Ankur Bawiskar]

@karunakar onted 

check this

Issue with PDF document generated with Document tempalte 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[karunakar onted]

HI @Ankur Bawiskar 
Thanks for your prompt response, unfortunately this is not working.

[Ankur Bawiskar]

@karunakar onted 

Did you check any docs or article which says custom fonts are supported in Document template?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[karunakar onted]

Hi @Ankur Bawiskar 
I did not check any docs regarding this not sure if this is supported; However, I was able to change the font unable to get the dame font in generated document