Unable to get the new font in the generated document template

[karunakar onted]

We have configured a custom font in a Document Template(sn_doc_template), we were able to view the custom font in the body and after clicking on preview
However, the same font is not getting displayed in the generated document.
we have configured the custom font by following a post in community, pasted the link below (using style sheets)
https://www.servicenow.com/community/developer-forum/custom-font-in-html-fields/m-p/1982279.

can anyone help me in achieving this or let me know if I am missing anything.

[Ankur Bawiskar]

@karunakar onted 

then possibly it's not supported.

If my response helped please mark it correct and close the thread so that it benefits future readers.