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Unable to login to developer.servicenow.com (LOADING SCREEN)

Christian Dave2
Tera Contributor

Hi everyone,

I’ve been unable to access developer.servicenow.com since yesterday evening.

Here is what I’m experiencing and what I’ve tried so far:

 

Issue:

My Personal Developer Instance (PDI) went offline, and when trying to access the Developer Site, I get stuck on an endless spinning loading screen.

 

Troubleshooting done:

Cleared browser cache, cookies, and history.

Created a new account to test, but encountered the exact same issue.

 

Is anyone else experiencing this, or is there a known issue with the developer portal right now? Any advice on how to resolve this would be appreciated!

4 REPLIES 4

wemmersroy
Tera Contributor

I have the same issue! Tried from multiple computers, different browsers and different IP locations. 

Tanushree Maiti
Tera Patron

Hi @Christian Dave2 

 

Since Today morning ( approx 7:30 AM IST), few community members reported the same.

 

Wait for some time. at some certain interval Refresh the instance from developer portal.

 

Do not worry. It would be work fine again.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Dr Atul G- LNG
Tera Patron

Hi @Christian Dave2 

It looks like this is a known issue. 

Could you try logging in using a mobile device and check whether it works? If it still doesn't work, we may need to wait for some time.

There is no official support for this issue, so it is difficult to say exactly what is causing it or when it will be resolved. At this stage, patience may be the best option while waiting for a fix.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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EwaldM
Giga Contributor

I have the same issue! Tried different browsers. Cleared browser cache, cookies and history too...