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Unable to Order Catalog Item in ATF After Click Component (Custom UI) step

Amitlokre
Kilo Guru

I’m currently creating an Automated Test Framework (ATF) test for a catalog item. I'm using the "Click a UI Component" step to simulate selecting the catalog item on the Service catalog page. However, after this step is executed, the "Order" button is not available in the next step — I’m unable to find a corresponding ATF step to click the "Order" button. see below screen shot I tried with order catalog item but still not working not even from click component I am getting order button can anyone help me with This 

abc11_0-1750772311511.png

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

@Shaqeel any help here.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Amitlokre
Kilo Guru

@Shaqeel Can you please help me with This 

Shaqeel
Mega Sage
Mega Sage

Hi @Amitlokre 

 

Kindly attach the service catalog screenshot and the failure result.

 

regards

Shaqeel


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If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

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Regards

Shaqeel

@Shaqeel 

Sure Please find below screen shot

abc11_0-1750925140105.png

failure result : 

abc11_1-1750925201374.pngabc11_2-1750925222269.png