Unable to Receive Notification from ServiceNow Community

SandeepKSingh
Kilo Sage

Hi Guys ,

 

I am unable to receive email from ServiceNow Community. All my notifications are enabled.

Any Help Guys?

2 ACCEPTED SOLUTIONS

Ravi Gaurav
Giga Sage

Hi @SandeepKSingh ,

 

Good Day!!
I was also facing the same issue but got sorted by ServiceNow Team. As the mail was bouncing back.

So Drop the email to "support@khoros.com" . They will Help you.

 

 

View solution in original post

Hi @SandeepKSingh 

So, did you migrate your account to the new email ID? I'm just asking for clarification.

 

Adding @Dan Bruhn  @David  might be check your profile and see if any thing need to correct. 

 

Please keep us posted on progress.

View solution in original post

10 REPLIES 10

Ravi Gaurav
Giga Sage

Hi @SandeepKSingh ,

 

Good Day!!
I was also facing the same issue but got sorted by ServiceNow Team. As the mail was bouncing back.

So Drop the email to "support@khoros.com" . They will Help you.

 

 

Thanks @Ravi Gaurav  "support@khoros.com" Help me to solve the issue. The mail was blocked by some reasons and its working now

Dr Atul - LNG
Tera Patron

Hi @SandeepKSingh 

I am receiving emails in my mailbox. Here is my configuration. Did you subscribe the modules?

DrAtulGLNG_0-1747837747106.png

DrAtulGLNG_1-1747837846574.png

 

@Dr Atul - LNG thanks but All configurations are correct only . I don't know I recently change my organization so may the issue.
Thanks

@Ravi Gaurav will try your approach