Unable to see new form view

Mike278
Kilo Explorer

I have a custom table that I have created - it's very simple. It has an associated form. While on the form, I go to:

Configure -> Form Design.

Then I add a new view and customize it, and click Save. But when I go back to the form I don't see a way to toggle between current and new view that I created in the form design. Why is this? I don't even see the View option; I only see "Save", "Configure", "Export", etc.

6 REPLIES 6

Ashley Snyder1
Giga Guru

Have you checked to see if there is a view rule on the table? 

https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/administer/navigation-and-ui...

Are you checking this as admin, or another user?  The user may need the view_changer role in order to change views.

https://docs.servicenow.com/bundle/newyork-platform-user-interface/page/administer/navigation-and-ui...

Harsh Vardhan
Giga Patron

can you confirm , you have added few fields inside that view ? 

i am assuming here you have an admin role. 

Do one thing. 

Right Click on form header >> Configure >> form layout >> see if that view is available there or not.

open the existing record again and validate it.  

 

keyuram
Tera Contributor

i also have the same issue.. i am not able see the view in the form header menu or on right click of form header ...did you find the solution for this ...please let me know.thank you

Nitish16
Tera Contributor

First, save the record then only you will be able to see the new types of view that you have created, you will not be able to see view option without saving the record.