Unable to see NEW or EDIT button in related list.

Mariano Lemus
Kilo Guru

I am unable to see the NEW or EDIT button (UI Action) in a Related List for Data Verification Tasks, checked on ACL and all looks good.   This same related list is present in INC, CTASKs and other records working fine, buttons are present. Any ideas why?

1 ACCEPTED SOLUTION

It turned out to be a bug with Service Now, their development team is working on this.   Problem was raised and acknowledged in hi.servicenow



The idea was to have Verifications Tasks and have Time Worked related list, in this case the EDIT or NEW button was not showing up as expected.



Any updates I will post here.


View solution in original post

13 REPLIES 13

Thanks for updates. Please post the results of ServiceNow team once they update you.



Regards


Bhupinder


did you get it working?



Regards


Not really, the business decided to look other way and drop the idea.


thanks for replying