Unable to select remote table in Servicenow remote instance spoke

[Haneesha Moduku]

Hi,

I'm trying to build an connection between two of our servicenow instances using Remote instance spoke.

After enabling the plugin Servicenow remote instance spoke, I'm unable to select remote table in flow designer and i just see -none-.

Please help me getting this resolved.

Thanks in advance!

Regards,

Haneesha Modukuri

[Ajay Bandil1]

Hi  Haneesha,

I am also facing the same issue. Have you get the solution for this. If yes, please share the same.

[Haneesha Moduku]

Hi Ajay,

Yes it worked for me.

The API user you are using should have access to sys_db_object and respective table fields you are trying to sync with in target system.

Try providing role to user in target system it will work.

Regards,

Haneesha Modukuri

[Ajay Bandil1]

Hi Haneesha,

I have given itil\itil_admin and even admin role to API user in target instance, but the issue is still same. 😞

Thanks

Ajay Bandil

[Haneesha Moduku]

May i know which table you are trying to access?

Impersonate with service account user and check if he is able to access sys_db_object and te table you are trying with. Also, check table fields are readable and writable or not.

Regards,

Haneesha Modukuri