Unable to select the value to map in flow designer

[ArpitaVK]

I am working on the flow designer that triggers the Staff change LCE from the Workday payload received. The payload includes New Manager ID and Old Manager ID(both are string inputs to the flow).

There is a lookup record for the New Manager ID and the Old Manager ID on the User table. For Lookup on New Manager ID, I am able to map that value to get the New Manager Name and Title.

But for the Old Manager ID lookup, I am unable to select its reference to map. It looks like the selection has been disabled. 

Can someone help me with this issue?

[ArpitaVK]

@Ankur Bawiskar Yes, and both variables are of type String.

[Ankur Bawiskar]

@ArpitaVK 

so it will allow you to select only string field from Use record in that data pill

Example: phone, name, title etc

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[ArpitaVK]

@Ankur Bawiskar, Okay, Name and Title of Manager both are string fields on the User table. Still, I am unable to select and map them.

[Ankur Bawiskar]

@ArpitaVK 

share those 2 variable config screenshots

[ArpitaVK]

@Ankur Bawiskar Variable config for Name and Title on the user table?