I am working on the flow designer that triggers the Staff change LCE from the Workday payload received. The payload includes New Manager ID and Old Manager ID(both are string inputs to the flow).
There is a lookup record for the New Manager ID and the Old Manager ID on the User table. For Lookup on New Manager ID, I am able to map that value to get the New Manager Name and Title.
But for the Old Manager ID lookup, I am unable to select its reference to map. It looks like the selection has been disabled.
Can someone help me with this issue?
The issue has been resolved. I created flow variables for Old Manager Name and Old Manager Title - both of type String. After the Lookup record action for Old Manager ID, I set the flow variables to their corresponding mapping from this lookup action and then used these flow variables to set the values in the Submit Catalog item Request action.
@Ankur Bawiskar, I could spot no difference between those variables. PFA screenshot of configuration for (New) variables.
