Unable to send email notification from personal developer instance.

[vidhya_mouli]

I am trying to configure email notification. The Email gets trigger and I can see it on Email logs. However, the email is not getting sent. What is the problem. I have set the Email properties also. 

[AndersBGS]

HI @vidhya_mouli ,

Please see this blog post which describe the disablement of emails in PDI: Changes to sending emails from PDIs (servicenow.com)

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders

[Mehta]

ServiceNow has now disabled emails flow from PDI as PDIs are being used to send high levels of email spam. newly provisioned PDIs cannot send emails.

https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/

Please go to the email accounts and check for any accounts created there. By default for partner instance and client instance there will be records for pop3 and smtp which are maintained by ServiceNow. but these will not be available for new ServiceNow PDI's.

Please mark as correct or helpful.

[rstatsinger2]

Most unfortunate.

[DerRuepel]

Thank you for your help - and stupid and frustrating default by ServiceNow 💩