Unable to set field values in Risk Assessment in change request ATF

Swap15 · ‎08-01-2024

Unable to set required field values and submit the form in change request.

Thanks.

Dr Atul G- LNG · ‎08-01-2024

https://www.servicenow.com/community/itsm-articles/atf-steps-for-change-risk-assessment-howto/ta-p/2....

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Dr Atul G- LNG · ‎08-01-2024

Hi @Swap15

https://www.servicenow.com/community/itsm-articles/atf-steps-for-change-risk-assessment-howto/ta-p/2....

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Swap15 · ‎08-01-2024

Hi Atul,
The issue is I added all the possible test cases in ATF for the mandatory fields for Risk Assessment and submit the same but the values are not popping up while running the test. Is there any alternate way to solve it?

Dr Atul G- LNG · ‎08-01-2024

oppsss.. try the same values in manual.

@shaqueel any help here.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Swap15 · ‎08-01-2024

Tried the same and in manual it's working fine.