Unable to update or save columns that are dot-walked
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08-06-2024 02:52 PM
Is there a way to update records and columns on a dot-walked field? For example, our team created a reference to HR Case record from HR Task. On HR Task form, we then pulled in columns from HR Case through dot-walk. We want users to be able to update those HR Case columns, but those values can't be saved. Is this true and is there a way around this?
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08-08-2024 11:35 PM
@davilu Did you get a chance to have look on this support case?
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0754233
Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
Sujatha V.M.