Unable to update or save columns that are dot-walked

davilu
Mega Sage

Is there a way to update records and columns on a dot-walked field?  For example, our team created a reference to HR Case record from HR Task.  On HR Task form, we then pulled in columns from HR Case through dot-walk.  We want users to be able to update those HR Case columns, but those values can't be saved.  Is this true and is there a way around this?

1 REPLY 1

Sujatha V M
Kilo Patron
Kilo Patron

@davilu  Did you get a chance to have look on this support case? 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0754233

 

 

Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.