Update set switches automatically

[Jan Ujcic1]

Hi,

I've just recently started working in a team that works on ServiceNow and I've come to an issue that I need to resolve as soon as possible.

The issue is the following:

• I have my "username admin [Global]" update set but now I'm currently working on another update set named "new set [Global]".
• I'm working in the "Global" application scope.
• I'm mostly working in Flow Designer and I've noticed that after 1-2 hours my set automatically switches from "new set [Global]" to "username admin [Global". 
• I have not changed it manually and I'm working on flows that are in the "Global" application. 
• This automatic switch causes the saving of my work in the wrong update set consequently causing a lot of problems.

I would appreciate any insights into what could cause this switch. Is it possible that I have a certain setting or I perform a certain action that could cause this? After working for a period of time I just refresh my environment and I see that the update set has switched. No one in our team has experienced this before.

Any help is greatly appreciated. 

[Community Alums]

Hi @Jan Ujcic ,

This is strange. Have you changed anything in past or did something on update set table?

Update set selection is stored in user preferences and whenever you login next time you will see that update set as current.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Jan Ujcic1]

Hi @Sandeep Dutta,

I did not do any configuration changes in the update set table. 

I also do not have a user preference for the update set but I might be mistaken. The one I had before logging out remains the same when I log in.

Is there a setting on the update set itself that could affect this?

Thank you for your help.

[Community Alums]

Nope not with update set setting.

Try creating another update set and try to replicate, let me know if it occurs again.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep