Update sets - Figuring out the change its actually making

[chris_f]

My update set contains a "sys_ui_list_sys_script_null" Business Rule [sys_script]   - Modification, apparently.

However I don't recall making any changes to such a thing.

I tried pasting the payload into a XML viewer so its easier to view, but it's not too clear even then.

E.g. one action is: INSERT_OR_UPDATE on name element.

However it's not clear what the actual change is.

I guess since update sets contain the FULL RECORD, the XML will contain a lot of information not relevant to my task (of finding the ACTUAL change) - E.g. all the fields that didn't change aswell(Is this correct?).

Whats the best way to view the ACTUAL change? If i click "compare to current" in the bottom left of the update set, it doesn't highlight any changes. If that's the case, why is it in my update set?

Thank you for your time,

Chris.

[chris_f]

Thank you Kalai, do we know what the:

"Deleted Application Filesys_script"?

Refers to? Is it simply showing the related record being a record i've deleted. So i must have configured, then reset a view? Or something else?

Just want to understand the logic behind it.

Thanks,

[Kalaiarasan Pus]

First, I was getting the actual view record when I click the show related record button.

Next, I deleted the actual view record, opened the updateset and clicked the show related record on the update. It's now showing 'Deleted Application File'.

So you might have accidentally deleted it or might have got deleted maybe while changing the view again ...

[chris_f]

Hey,

Yeah I also expected to be shown the record that this update set is related(or has updated, or will update in the prod instance).

I was surprised when it linked to a deleted record.

I suppose this doesnt mean i deleted the record, just that this update set is updating a record on dev that has been deleted.

So i checked the deleted records and found the offending item on the sys_metadata_delete table.

The time stamp is of note: 2015-02-23 14:27:57

I'm a little puzzled though... How have i updated a record that was deleted months ago?

Also id expect the record to exist, as otherwise we wouldnt have a view layout set for the business table.

So is the update set pointing to the deleted item, when it should show me the currently in use item?

Very odd.  

I also couldn't find similar on my SN instance ( https://XXXXXXXXXXX.service-now.com/nav_to.do?uri=sys_ui_list.do?sys_id=143f58690fd6420000b74d9ce105...

takes me to a table. However looking at that table does seem to suggest its relating to a list view, which can therefore be modified by anyone, and if modified, it deletes the old record and puts in a new.

So i guess the update set is just showing that i updated a record(view) which has since been deleted.

Bit puzzled by the time stamps though

Thank you for your time!