Updates set entires

dev_K
Tera Contributor

Hi all,

 

 

Is there anything that we should do about the DELETE entries in the update set before setting it as COMPLETE?

 

dev_K_0-1721899657523.png

 

3 REPLIES 3

Anurag Tripathi
Mega Patron
Mega Patron

Hi,

If you created something in DEV and deleted it , you can remove those entries if you like.

If you deleted something that is present in higher instance and you need them deleted then  you need to leave it in update set so that the deletion action would happen when you move update set.

-Anurag

Vrushali  Kolte
Mega Sage

Hello @dev_K ,

 

If you don't want DELETE Action entries in your update set, you can dump these changes into some other update set.

Open the customer update in new window and select some other update set or global update set from update set column as below -

 

VrushaliKolte_1-1721900532524.png

 

VrushaliKolte_0-1721900429662.png

 

 

If my answer solves your issue, please mark it as Accepted✔️ & Helpful👍!

 

 

 

surajchacherkar
Mega Guru

Hi @dev_K , Instead of DELETE entries in the update set move it to default or dummy update set.

 

PFB Community threads FYR,

 

https://www.servicenow.com/community/developer-forum/moving-multiple-update-sets-quickly-to-another-... 

 

https://www.servicenow.com/community/itsm-forum/can-i-move-changes-from-one-update-set-to-another/m-... 

 

https://www.servicenow.com/community/itom-forum/how-to-move-records-from-default-update-set-to-a-dif... 

 

If my response helped you, please click on "Accept as solution" and mark it as helpful.
Thanks

Suraj