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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum How to change the Title of KB Article Hi Everyone,How can I edit the Title/short description of an existing KB Article. D... Read More Developer forum PDI dev181452 remains Offline – 502 Bad Gateway (snow_adc) When I access the inst... Read More Developer forum User Experience and Insight Dashboard Hi everyone, We are trying to build dashboard to show case User experience and Insi... Read More Developer forum why my instance is offline why my instance is offline? How could I do to make the instance online againe? Read More Developer forum Set Character limit on Multi-line Variables for 4 variables Set Character limit on... Read More Developer articles How ServiceNow and NVIDIA Adapt Nemotron Rerank for Enterprise AI Adapting Nemotron Rera... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. Federal and U.S. Public Sector SNUG Save the Date! ServiceNow Government Forum Februrary 25 Mark your calendar! ServiceNow Government Forum 2027 w... October 15-December 14, 2026 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More ServiceNow University Community Office Hours Live with Frances Frei — Listen Visually — w/ Linette Voller (APAC) Register Here! Each 60... October 30, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/8WKsl08zTGK7WI1ayqHLWg#/registration Read More Sacramento SNUG Sacramento SNUG - Live Event CALL FOR CONTENT: 2026 SACRAMENTO SNUG | SAVE THE DATE! Mark your calendars! 📅 We’... October 30, 2026 8:00 AM Read More ServiceNow University Community Office Hours Live with Frances Frei — Listen Visually — w/ Linette Voller (AMS) Register Here! Each 60... October 30, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/c7SaVhXhQAKUkEmBx8pg9g#/registration Read More SI Control tower events Virtual Demo: Super Intelligence Control Tower: Manage the full lifecycle of any AI asset Virtual Demo: Super In... November 3, 2026 5:00 AM Read More Armis events Cyber Asset Intelligence and Identity in the AI Agent Era You can't secure what ... November 4, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

User Experience and Insight Dashboard

Hi everyone,  We are trying to build dashboard to show case User experience and Insight dashboard where we can track user experience but facing challenges what all things we can include in addition to below points. Walk-up FeedbackCSATNumber of Conta...

  • Question

How to change the Title of KB Article

Hi Everyone,How can I edit the Title/short description of an existing KB Article. Does it require any extra roles or they cannot be edited or is there something else.Kindly help me with this.Regards,Dhruv Khandelwal

  • Question

PDI dev181452 remains Offline – 502 Bad Gateway (snow_adc)

When I access the instance URL, I receive the following error:502 Bad Gateway – snow_adcAdditional details:PDI Name: dev181452Instance Version: AustraliaBuild Agent: InstalledServiceNow Studio: InstalledApp Engine Studio: InstalledView History: No Ac...

  • Question

In Agent Workspace Agent is Offline, still work item assigned to them

Hi Team, Hope you all are doing great.Technicians are being offered work items when they are in an offline state. it should not be. only available state work items should be assigned to them. I have checked all the things like Assignment Rule, Queue ...

  • Question

PDI Offline 502 error

PDI dev310163 remains Offline. Its URL returns “502 Bad Gateway / snow_adc.” Manage my Instance shows Refresh but no Wake Instance button. Repeated refreshes have not helped.

  • Question

why my instance is offline

why my instance is offline? How could I do to make the instance online againe?

  • Question

Set Character limit on Multi-line Variables for 4 variables

Set Character limit on Multi-line Variables for 4 variables : We have 4 different variables in a catalog form where we have to set limit for them for eg : Description(400), Name(250), Stock(350), Lines(380) how to achieve this pls let me know with le...

  • Question

PDI “Last Used” not updating despite login and development activity

Hi Community,My Personal Developer Instance was down for around four days. I started it again yesterday using Start Building, logged in successfully, and performed the following activities:Elevated my role, logged in via PDI URLUpdated and saved an i...

  • Question

Unable to click on contact button on contact card

Hello Community,There is contact card in SOW. That contact card have contact button. When requested for and opened by are same then this button is clickable.But when requested for and opened by are different, this this button is non-clickable.Please ...

  • Question

Approval in Flow designer is being skipped due to no valid approvers.

I built a flow that has an approver.   The flow is triggered by Service Catalog.  On that specific catalog item,  there is a reference field that points to the sys_user table.    The user selected in the reference variable( Supervisor) is designated ...

  • Question

Instance Upgrade Timeline Question

Hi everyone, I wanted to ask the community regarding the typical timeline for an instance upgrade or maintenance window. In your experience, how much time does it usually take for a Personal Developer Instance (PDI) or standard environment to fully u...

  • Question
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