UPG instance is slow for one user

[sowjanyashe]

Hi all, one of our user  have run some automation steps in the UPG instance and for that particular user the Instance is working very very slow . Can someone help here , why this is happening.
Thanks in advance.

Thanks,
Sowjanya Shetty

[Dr Atul G- LNG]

Hi @sowjanyashe 

Possible reason: cache, clear browser cache also cache. Do

Try to change the browser, 

The browser is outdates or updates need to be done.

Try another machine. 

[sowjanyashe]

Hi @Dr Atul G- LNG ,
Thanks for your quick response, I have tried all the above possible ways but still facing the slowness for only one particular user. For all the rest users its working smoothly. Please help me to resolve this issue.

Regards,
Sowjanya Shetty

[Dr Atul G- LNG]

Hi @sowjanyashe 

There may not be another solution, but as a last resort, try creating the user again and check if the issue persists. It’s a wild guess, but worth a try.