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URL to take users to a catalog item directly

Pam Walker1
Tera Contributor

We have been trying to get this to work but keep just taking them to the portal landing page

https://ourinstance.service-now.com/login_with_sso.do?glide_sso_id=<SSO_sys_id>&sysparm_uri=/sp?id=sc_cat_item&sys_id=ac86fab2c3bafe10322d3327050131af

 

Anyone have any ideas

 

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Pam Walker1 

simply take them to the portal page.

If they are signed in already that portal page will open

if they are not signed in and sign with SSO then they will be taken to that portal page after successful login

what's the challenge?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader