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User criteria - Deprecation near future upgrades in servicenow

kumargopal
Tera Contributor

any sunset for user criteria in Zurich?
Is it getting sunset on Zurich or we have bandwidth till Australia.

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@kumargopal 

did you read this anywhere?

I didn't find anything around this.

User Criteria is used across many components such as Catalog Item, Record Producer, Portal widgets etc

So I don't think it will be deprecated.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ravi Gaurav
Giga Sage
Giga Sage

Hi @kumargopal 

User Criteria is a great feature in ServiceNow. I don't think so it is deprecated. No such official document exist.
Only Workflow is sunset on Zuric.

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