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User criteria - Deprecation near future upgrades in servicenow

kumargopal
Tera Contributor

any sunset for user criteria in Zurich?
Is it getting sunset on Zurich or we have bandwidth till Australia.

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@kumargopal 

did you read this anywhere?

I didn't find anything around this.

User Criteria is used across many components such as Catalog Item, Record Producer, Portal widgets etc

So I don't think it will be deprecated.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ravi Gaurav
Giga Sage
Giga Sage

Hi @kumargopal 

User Criteria is a great feature in ServiceNow. I don't think so it is deprecated. No such official document exist.
Only Workflow is sunset on Zuric.

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Ravi Gaurav | ServiceNow MVP 2025,2024 | ServiceNow Practice Lead | Solution Architect
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AndersBGS
Tera Patron
Tera Patron

Hi @kumargopal ,

 

Why do you think user criteria would go away?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/