User Criteria

abjaffrey
Giga Guru

Hi,

 

I have a requirement to create a user criteria and add one user. and make this user criteria available for 2 catalog items.

 

made the changes but when i impersonated as the user the item is not showing up in portal

 

can some one help me with this

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@abjaffrey 

share the user criteria

Also did you logout and login. Don't impersonate if possible

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

how can we login as a diffrent user without password.

 

User criteria is a simple only adding one user to it and the added that in available for in 2 items

@abjaffrey 

are you sure there is nothing in Not available for related list?

please share some details

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

in not available for there is a user criteria with a role external, And the user doesnt have that role