User Criteria
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01-15-2025 07:41 AM
Hi,
I have a requirement to create a user criteria and add one user. and make this user criteria available for 2 catalog items.
made the changes but when i impersonated as the user the item is not showing up in portal
can some one help me with this
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01-15-2025 07:46 AM
share the user criteria
Also did you logout and login. Don't impersonate if possible
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-15-2025 07:49 AM
how can we login as a diffrent user without password.
User criteria is a simple only adding one user to it and the added that in available for in 2 items
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01-15-2025 07:54 AM
are you sure there is nothing in Not available for related list?
please share some details
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-15-2025 07:55 AM
in not available for there is a user criteria with a role external, And the user doesnt have that role