User Group
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-07-2026 07:48 AM
While assigning a group to the user im seeing this error. Why
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-07-2026 08:04 AM
Hi @George_1
The "User is not authorized to perform this action" error when assigning groups in ServiceNow typically occurs because the group you are adding a user to contains a high-level role (like security_admin) that you do not currently possess or have not elevated to.
Elevated to security_admin->then try to add ->It will work.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-07-2026 09:09 PM
Hello @George_1 ,
Please once check user having required role or not . The group which you are editing(adding group member) requires some higher role , please once check .