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User not able to login on Instance. User record is active and roles are assigned as well

Shubh678
Tera Contributor

‎06-28-2023 06:52 AM

Servicenow user is not able to login , it redirects the user to logout successfull page. 
user record is present in sys_user table and is active. Admin role and other roles are also assigned. 
what could be the reason

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1 REPLY 1

asane
Tera Contributor

‎05-13-2025 10:34 PM

Hey Shubh, Ive got the same issue.. have you found any solution ?

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