User not able to login on Instance. User record is active and roles are assigned as well

[Shubh678]

Servicenow user is not able to login , it redirects the user to logout successfull page. 
user record is present in sys_user table and is active. Admin role and other roles are also assigned. 
what could be the reason

[asane]

Hey Shubh, Ive got the same issue.. have you found any solution ?