User not able to see dashboard data

Garwit
Tera Contributor

Hello, I need help with a user who is not able to see the dashboard data however he does have access to table data.

 Please help me out what am I missing?

18 REPLIES 18

Prince Arora
Tera Sage
Tera Sage

@Garwit 

 

1) Please check whether this happend for all the end users.

2) As you mentioned users have the access to the tables, please check what is the filter implemented on the reports

(might be your reports used the filter "assignedToMe(dynamic)" and there is no record related to that user).

 

If my answer solved your issue, please mark my answer as  Correct & 👍Helpful based on the Impact.

Hello @Prince Arora  this is happening for one user only and the filters doesn't use assigned to me (filter).

Have you verified accessed with other users who can view this report and still cant access?

Enable ACL security debug and check the logs

Regards
Harish

Garwit
Tera Contributor

Hello @Harish KM its only one user who cannot see the report data as shown in the screenshot

@Garwit 

 

Have you provided any role to the "share settings" of Reports as below:

 

PrinceArora_0-1691649866070.png

Even if you share the dashboard, any report in the dashboard also needs to be shared.

Please check the report and share the report as well.

 

If my answer solved your issue, please mark my answer as  Correct & 👍Helpful based on the Impact.