User not able to see dashboard data

Garwit
Tera Contributor

Hello, I need help with a user who is not able to see the dashboard data however he does have access to table data.

 Please help me out what am I missing?

18 REPLIES 18

Hi @Prince Arora  the report is shared with only a particular group.

 

@Garwit 

 

Please check whether user is the part of that group, if not please add the user inside the group and try again!

 

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Hi @Prince Arora user is a part of that group. Any other suggestions ??

@Garwit 

 

1) Reports should be shared with the users

2) Filters should be fulfilled.

3) ACLs 

4) Clear the cache and try again

 

These are the all checks!

Hi @Garwit 

 

Please check report_view ACL's on the table.

Report_view access control (servicenow.com)


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