Utah Notification Bell Font Customization
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08-14-2023 10:49 AM
Greetings! Configuring the Notification Triggers in Utah, and noticed it cuts off text if your subject/body is too long.
Is t here anyway to change the font size on these notifications so I can have the user see the whole title if I needed to add verbiage?
Below is the notification I am talking about. This example works fine since my title is short and sweet, but I have some that shorten the title with '...' at the end, forcing the user to click into the record.

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02-27-2024 01:00 AM
Thanks @goldenjc97 I'm going to raise a case with ServiceNow.
I'll keep you posted.
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02-28-2024 01:11 AM
Hello @goldenjc97 , I got this response from servicenow support:
Investigation Summary:
I have further reviewed the possibility of modifying the size of the notifications panel, or the text itself.
As of now, this is not possible behaviour OOB.
Currently the only available configurations with regards to notifications are outlined below:
https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a...
Given this functionality is not available OOB, you may wish to raise an idea request to suggest this to our development team.
Please view the below KB article with regards to our idea process:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755878
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02-26-2024 09:27 AM
Hi @goldenjc97 ,
The video refers to customized bell notifications.
Please refer below video:
https://www.youtube.com/watch?v=FpuHbm2GgOA
If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!
Thanks & Regards,
Sumanth Meda
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02-27-2024 04:20 AM
@Sumanth16 - Thanks, but that video just shows how to setup notifications. I need to know how to edit the font/styling of the notification.