Values on multi-row variable set not saving on RITM

alexcharleswort
Tera Expert

‎03-19-2019 06:09 AM

I'm trying the multi-row variable set for the first time and I having a bit of an issue. Can't see to find an answer on the community board. 

Went into one of my catalog items, added a multi-row variable set:

find_real_file.png

find_real_file.png

and then added some variables:

find_real_file.png

 

On the form, this looks great...

find_real_file.png

Then I click add and fill it in with some test data and it still looks fine:

find_real_file.png

I fill out the rest of the form and click submit. Then I go into the submitted item and it says there is "No data to display":

find_real_file.png

 

Any idea what step I'm missing here? Where did my row go?

 

Thank in advance for any help!

Alex

 

 

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17 REPLIES 17

dj7887
Tera Expert

‎03-19-2019 06:16 AM

Hi Alex,

1) Which List Version is getting used on your instance.

 List V2 or List V3.

 We encountered problem with List v3 where only certain rows or no rows were showing on RITM.

 

Thanks,

DJ.

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alexcharleswort
Tera Expert
In response to dj7887

‎03-19-2019 06:35 AM

We have v3 enabled but it looks like its still stuck on v2... I'm not sure how to switch this. 

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Chuck Tomasi
Tera Patron

‎03-19-2019 06:27 AM

FWIW, I was unable to reproduce this on my Madrid personal developer instance. 

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Darren Lau
Kilo Sage

‎04-04-2019 09:52 AM

I was able to produce this same issue on our London Patch 6 instance.  From the Service Portal, the MRVS does not save the data into the RITM.  Is this a bug?

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