Values on multi-row variable set not saving on RITM

[alexcharleswort]

I'm trying the multi-row variable set for the first time and I having a bit of an issue. Can't see to find an answer on the community board. 

Went into one of my catalog items, added a multi-row variable set:

and then added some variables:

On the form, this looks great...

Then I click add and fill it in with some test data and it still looks fine:

I fill out the rest of the form and click submit. Then I go into the submitted item and it says there is "No data to display":

Any idea what step I'm missing here? Where did my row go?

Thank in advance for any help!

Alex

[alexcharleswort]

I have no idea. I've found no other answers/fix. Just hoping to upgrade to Madrid ASAP and hope we follow suite with Chuck. Definitely let me know if you find anything.

[Nannette Stephe]

I am using New York and still having this problem.  Anyone have a solution for this

[Darren Lau]

I'm putting in a HI ticket.  Will update with my findings.

[Darren Lau]

It turns out that some customization we did on our cloned version of the "SC Catalog Item" widget is causing the issue.  Still need to troubleshoot that.  As soon as I went back to the original OOTB version of that widget everything works fine.  Also be sure you are not using the "SC Catalog Item Deprecated" widget on the sc_cat_item page as that causes issue as well.

[Darren Lau]

After I reconciled the differences in our custom version of the "SC Catalog Item" widget with the latest version of the OOTB "SC Catalog Item" widget, everything worked properly again with the MRVS.  This is why they always tell you to stay OOTB as much as you can but sometimes customizations are unavoidable.