Values on multi-row variable set not saving on RITM

[alexcharleswort]

I'm trying the multi-row variable set for the first time and I having a bit of an issue. Can't see to find an answer on the community board. 

Went into one of my catalog items, added a multi-row variable set:

and then added some variables:

On the form, this looks great...

Then I click add and fill it in with some test data and it still looks fine:

I fill out the rest of the form and click submit. Then I go into the submitted item and it says there is "No data to display":

Any idea what step I'm missing here? Where did my row go?

Thank in advance for any help!

Alex

[Inactive_Us2097]

The same problem here in Orlando version orlando-12-11-2019__patch7-08-19-2020_08-28-2020_1009

[Nannette Stephe]

hey updated the sc_cat_item and the old one is most likely the one you are point to.  if you make sure you are pointing to the new one the data will be saved from the portal to the RITM.

Make sure you are pointing to the new one and not the One marked Deprecated.  You will have to take a look at the Instance to see what yours is point to

...View Less

[ViktoriaMikoova]

I run into very similar issue recently, but the MRVS values were saved in the RITM on some of the catalog items but not on a new one. Since it worked on other catalogs I did not changed the widget as suggested by some of the KBs. What fixed it for me for this particular catalog item was to make the MRVS mandatory as I had mandatory variables in the MRVS.