variable editor is not visible on approval form

[zee15]

Hi,

I am working on a requirement where I need to display the Variable Editor on the approval form. When I open the RITM, the Variable Editor is visible and all variables are displayed correctly. However, it does not appear on the approval form.

I have already created and added the Variable Editor formatter to the approval form through Form Layout, but it is still not showing.

Could someone please help me understand what might be missing and how I can replicate the same Variable Editor behavior from the RITM form onto the approval form?

Thanks in advance.

[Ankur Bawiskar]

@zee15 

Hope you are doing good.

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[zee15]

Hi @Ankur Bawiskar 

Thank you for the response.

I understand that we have out-of-the-box widgets available, but this requirement is custom. I created a custom widget by replicating the form widget and applying several custom changes, which is why I need it.

[Ankur Bawiskar]

@zee15 

already on portal they see the variables.

why to have something extra?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Ankur Bawiskar]

@zee15 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[zee15]

Hi @Ankur Bawiskar Can you please help me on this:

Re: RITM stage is showing the backend value instea... - ServiceNow Community