Variable Read only for Catalog Task

Arun87
Giga Contributor

Hi Team,

 We have created one form and it contain 10 variables. 5 variables are filled at the time of creating the request. Once it is approved by the line manager it will create  the catalog task1, in this task group owner need to fill the 3 variables. In this task 5 variables are read only. Once this task it is closed it will create other task2 requesting the group owner to fill other 2 variable. In this task2 previously filled 3 variables should be in read only. once task2 is closed it will create task 3 and all the variables should be in readonly. Please help me how to achieve this.

1 ACCEPTED SOLUTION

You can call me at 9885189192

View solution in original post

42 REPLIES 42

Hi Ankur,

Please find the script which i have written.

function onLoad(){

var shortDescription = g_form.getValue('short_description');

if(shortDescription == 'Tech Evaluation and Testing'){

g_form.setReadOnly('assigned_to', true);

}

}

Unique field for all the task in the workflow is description and short description 

Hi Arun,

please share your task screenshot and the client script screenshot

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

find_real_file.png

Arun87
Giga Contributor

find_real_file.png

Hi Arun,

Did you try checking using alert if it enters inside the if condition

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader