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09-02-2020 04:58 AM
Hi Team,
We have created one form and it contain 10 variables. 5 variables are filled at the time of creating the request. Once it is approved by the line manager it will create the catalog task1, in this task group owner need to fill the 3 variables. In this task 5 variables are read only. Once this task it is closed it will create other task2 requesting the group owner to fill other 2 variable. In this task2 previously filled 3 variables should be in read only. once task2 is closed it will create task 3 and all the variables should be in readonly. Please help me how to achieve this.
Solved! Go to Solution.
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Instance Configuration

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09-10-2020 09:55 AM
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09-02-2020 09:30 AM
Hi Ankur,
Please find the script which i have written.
function onLoad(){
var shortDescription = g_form.getValue('short_description');
if(shortDescription == 'Tech Evaluation and Testing'){
g_form.setReadOnly('assigned_to', true);
}
}
Unique field for all the task in the workflow is description and short description
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09-02-2020 10:38 AM
Hi Arun,
please share your task screenshot and the client script screenshot
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-02-2020 10:56 AM
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09-02-2020 10:58 AM
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09-02-2020 10:16 PM
Hi Arun,
Did you try checking using alert if it enters inside the if condition
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader