Variable Set not Visible in my Record Producer

[Srinivas_S]

Hello Everyone!

I have created a variable set(MRVS) and a record producer, I wanna display it in my record producer. Please anyone guide me on how to do it. 
I tried adding the variable set to the record producer but currently, it is not visible.


Thanks
Srinivas

[BiancaK]

Hi @Srinivas_S  please share some screenshots?

[Ravi Chandra_K]

Hello @Srinivas_S 

Greetings!

Is your MRVS having containers? That might be causing issue.

refer the below thread and support docs:

https://www.servicenow.com/community/developer-forum/multi-row-variable-sets-not-showing-in-catalog-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1115734

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra

[Srinivas_S]

hi @Ravi Chandra_K , thanks for the update.

No, my mrvs is not having any containers. It contains only 2 variables.

[Ravi Chandra_K]

Hello @Srinivas_S 

on the record producer, you will have variable set option in related list section. you can edit and add new set from there (if it is not available, configure related lists to bring it on the form).

make sure all the variables are active in variable set.

make sure you don't have duplicate variable sets with the exact same name 

Please hit the thumb and Mark as correct based on Impact!!

Kind Regards,

Ravi Chandra